Claze77 Privacy Policy – Your Data Protected

1Who We Are & How to Contact the DPO

A claze77 (https://claze77.best) is the controller of the personal data processed under this Privacy Policy. The platform operates in the Brazilian Sports Betting and online casino market, serving exclusively users aged 18 and over residing in Brazil.

In compliance with the LGPD, the claze77 has appointed a Data Protection Officer (DPO) responsible for receiving requests, questions, and complaints related to personal data processing. To contact the DPO:

• Email: contato@claze77.best (subject: "Privacy – LGPD")
• Live chat: available 24 hours a day, every day, via the claze77 platform
• Response time: up to 15 business days for formal LGPD rights requests

2Data We Collect and How

A claze77 collects personal data in three main ways:

2.1 Data you provide directly: At registration, you provide your full name, CPF, date of birth, email address, and create a password. When making your first withdrawal, you go through the identity verification process (KYC) by submitting a photo ID and proof of address. For Pix or TED deposits, you register the key or bank details required for transactions. In all these cases, data is provided voluntarily by you as a condition of using the platform's services.

2.2 Data automatically generated through platform use: When you access the claze77 — whether to bet on the Brasileirão, play at the casino, or join a poker tournament — the platform automatically records technical data such as IP address, device type, operating system, browser, and session logs. This data is necessary for account security, fraud prevention, and the proper functioning of the platform.

2.3 Data generated by your activity on the platform: Every bet placed, every casino round, every poker hand, and every financial transaction generates a record in the systems of the claze77. This history is necessary to operate your account, resolve disputes, meet legal obligations, and provide you with a full record of all your activity.

3How We Use Your Data

Every piece of data collected by the claze77 has a specific, documented purpose. We never use personal data for anything beyond what is listed below:

• Account creation and management: Your name, CPF, email, and date of birth are used to create and maintain your account, verify eligibility (18 years of age or older), and ensure only one account per CPF exists on the platform.
• Financial transaction processing: Banking and payment data is used exclusively to process deposits via Pix, boleto, card, PicPay, Mercado Pago, or TED, and to carry out withdrawals to the verified bank account linked to the same CPF.
• Identity verification (KYC): Documents submitted during KYC are used to verify the user's identity, prevent fraud, and meet the regulatory obligations applicable to the sports betting and casino sector in Brazil.
• Fraud and money laundering prevention: Behavioral data, IP addresses, and transaction history are automatically analyzed to detect suspicious patterns, protect user accounts, and meet the anti-money laundering (AML) obligations required by the Brazilian Central Bank.
• Account-related communications: Your email address and phone number are used to send deposit and withdrawal confirmations, security notifications, new-device login alerts, and important updates about your account or platform terms.
• Platform improvement: Aggregated and anonymized usage data — with no individual identification — is analyzed to detect performance issues, improve the mobile experience, and prioritize the development of new features.
• Customer support: Support interaction history and account data are used by the customer service team to resolve queries, disputes, and requests quickly and accurately.

A claze77 does not carry out automated profiling that produces significant legal effects on you — meaning no decision that affects your rights or interests is made solely by algorithms without human review.

4Legal Basis for Processing

The LGPD requires every personal data processing operation to have a specific legal basis. The bases used by claze77 are:

• Performance of a contract (Art. 7, V of the LGPD): The data processing required to create your account, handle payments, record bets, and deliver all platform services is carried out on the basis of the contract between you and claze77, established when you accept the Terms and Conditions.
• Compliance with a legal obligation (Art. 7, II of the LGPD): Data collection for KYC verification, anti-money laundering, and financial record retention is required by law — including regulations from the Central Bank of Brazil and applicable anti-corruption legislation for the sector.
• Legitimate interest (Art. 7, IX of the LGPD): Technical data such as IP addresses and session logs are processed on the basis of claze77's legitimate interest in maintaining platform security, preventing fraud, and protecting users. This processing does not compromise your fundamental rights or freedoms.
• Consent (Art. 7, I of the LGPD): Marketing communications and personalized promotions are only sent with your express consent, given at registration or updated in your account settings at any time. You may withdraw that consent whenever you choose.

5Third-Party Sharing

A claze77 does not sell, rent, lend, or disclose personal data to third parties for commercial purposes. Data sharing only occurs in the situations described below, with carefully selected vendors bound by data protection agreements:

6Storage and Security

The personal data of users of the claze77 are stored on servers meeting high physical and logical security standards. Key technical measures in place include:

• Encryption at rest: Sensitive data — including CPF, KYC documents, and Pix keys — is stored encrypted in claze77's databases. Even in a hypothetical scenario of unauthorized server access, the data would be unreadable without the decryption keys.
• Encryption in transit: SSL/TLS 256-bit encryption on all communications between the user's device and claze77 servers.
• Access control: Personal data is accessible only to claze77 employees who need it to carry out their specific roles. Access is controlled through strong authentication, recorded in audit logs, and reviewed on a regular basis.
• Two-factor authentication (2FA): Available to all users in account settings. claze77 strongly recommends enabling 2FA to maximize account security.
• Continuous monitoring: Intrusion detection systems and security monitoring operate 24 hours a day to identify unauthorized access or suspicious activity across claze77's systems.
• Encrypted backups: Backups are performed regularly and stored in encrypted form at locations physically separate from the main servers.

In the event of a security incident resulting in unauthorized access to personal data, the claze77 will notify the National Data Protection Authority (ANPD) and affected users within the deadlines established by the LGPD, with clear information about what occurred, which data was affected, and what measures were taken.

7Cookies and Tracking Technologies

A claze77 uses cookies and similar technologies to ensure the platform works correctly and to improve your experience. The types of cookies used are:

• Essential cookies: Required for the platform to function — they keep your session active after login, remember your language preferences, and ensure the casino and betting interface works correctly on your phone or computer. Without these cookies, the platform cannot function. They cannot be disabled.
• Security cookies: Used to detect suspicious behavior, prevent fraud, and protect your account from unauthorized access. They store technical information about your device and session patterns to identify intrusion attempts.
• Analytical cookies: These collect anonymized data on how users navigate the platform — which sections are most visited, where usability issues arise, and page performance on mobile. This data helps claze77 improve the experience without identifying individual users. They can be disabled in your browser settings.
• Preference cookies: They remember your interface settings — such as odds display format, favorite bets, and notification preferences. Convenient but not essential. They can be cleared without affecting core platform functionality.

You can manage cookie preferences in your browser settings. Disabling non-essential cookies does not affect your ability to deposit, bet, or withdraw on claze77 — only some convenience features may be affected.

8Data Retention & Deletion

A claze77 retains personal data only for as long as necessary to fulfill the purposes for which it was collected or to meet specific legal requirements. General retention periods are:

• Active account data: Retained for as long as the account is active. After voluntary closure, non-essential data is deleted within 30 days. Identification data is retained for 5 years for audit and legal compliance purposes.
• Financial records (deposits, withdrawals, bets): Retained for 5 years from the date of each transaction, as required by the Brazilian Tax Code and Central Bank of Brazil regulations applicable to the sector.
• KYC documents: Retained for 5 years after account verification or closure. After that period, they are permanently deleted from claze77's systems.
• Security and access logs: Kept for 12 months, unless an active security investigation requires an extension until the investigation is complete.
• Analytical cookie data: They expire automatically after 12 months or are deleted when you clear your browser cookies.

Once retention periods expire, data is permanently deleted or anonymized so it can no longer be linked to any specific individual. The deletion process is documented internally and audited on a regular basis.

9Your Rights as a Data Subject

The LGPD grants you, as the data subject, a set of rights regarding the information that claze77 holds about you. See each right and how to exercise it below:

10Minors

The services of claze77 are strictly restricted to individuals aged 18 and over. The platform does not intentionally collect data from minors and does not allow minors to create accounts or use any of its services.

During registration, the user declares they are 18 years of age or older. The KYC verification carried out at the time of the first withdrawal confirms age through an official photo ID. If the claze77 identify that an account was created by a minor, the account will be immediately closed, all data will be deleted, and any remaining balance will be handled in accordance with applicable law.

If you become aware that a minor is using the claze77, contact us immediately via live chat or at contato@claze77.best. We will handle your case as a top priority.

11Changes to This Policy

A claze77 may update this Privacy Policy periodically to reflect changes in data processing practices, new legal requirements, or improvements in the transparency of information provided to users.

When there are significant changes — ones that affect your rights or how your data is handled — you will be notified by email at least 15 days before the new version takes effect. The date of the last update always appears at the top of this page.

For minor changes — such as text corrections or clarifications that do not affect the substance of data processing — the claze77 may publish the new version without prior notice. We recommend checking this page periodically to stay informed.

12Contact & Exercising Your Rights

For any request related to this Privacy Policy or the exercise of your rights as a data subject, you may contact the claze77 through the channels below:

• Live chat: Available 24 hours a day, every day of the year, directly on the claze77 platform. Average response time: under 2 minutes. Support in Brazilian Portuguese.
• Email – Privacy: contato@claze77.best with subject line "Privacy – LGPD" followed by the type of request (e.g., "Privacy – LGPD – Data Access"). Response time: up to 15 business days for formal requests.
• Email – Complaints: contato@claze77.best with the subject line "Formal Complaint – Privacy". The compliance team responds within 5 business days.

When reaching out to exercise an LGPD right, please provide the CPF registered on the platform so we can verify your identity and handle the request securely and accurately. For requests involving access to sensitive data, we may ask for additional identity verification.

A claze77 handles requests free of charge. Only in cases of clearly unfounded, repetitive, or excessive requests may we charge a reasonable administrative fee or decline to fulfill the request, notifying both the data subject and the ANPD where applicable.